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Q. "Exclusive DIMOO Animal Kingdom Figures" DIMOO UT Condition

1. How to get “Exclusive 𝐃𝐈𝐌𝐎𝐎 𝐀𝐧𝐢𝐦𝐚𝐥 𝐊𝐢𝐧𝐠𝐝𝐨𝐦 𝐅𝐢𝐠𝐮𝐫𝐞𝐬"? 

Customers who purchase 2 pieces of DIMOO UT (women' or kids' t-shirt) with a minimum amount of 5,000 baht per receipt (Total amount before any discount or coupon deduction. The purchase amount can include other Uniqlo products but receipts cannot be combined) Customers will be eligible to redeem the figure 1 piece per 1 receipt at all UNIQLO stores or online store.  
 

2. When the activity starts?  

Activity is available from 22 April 2024 until 10 May 2024 or while stock lasts.  

Store: Starts from 10.00 AM onwards (Start with stores operation) on 22 22 April 2024 

Online: Starts from 22 April 2024, 10.00 AM until 23:59 p.m. of 10 May 2024.  
 

**For Online purchased, the figures will be sent with the ordered items, and novelty details will not be shown on purchasing process and order history**
 

3. Can I exchange or return if I received the figures?  

Exchange: Both Store and online purchased can exchange DIMOO UT item only sizes or patterns. 

      ** Other products in the receipt can be exchanged normally following exchange and return policy**  
Return: Both Store and online purchased including received figures cannot be returned for refund (Please read more about the UNIQLO exchange and return policy at Q. How to return or exchange?
 

4. If I ordered online and choose Click & Collect or Pay in Store, Can I get the figures at Stores?  

Customers who use Click & Collect or Pay-in-Store service will be considered as purchasing through UNIQLO online store. The figures will be delivered along with the order. In case the figure is out of stock on online store, customers will not get the figures at the UNIQLO physical stores.  
 

5. If I ordered online more than 5000 THB, but online stock ran out, Can I bring the receipt to get the figures at stores?  

No, customer who order online cannot redeem the figures at Stores 
 

6. How Do I know if the figures ran out?    

Store: Customer can contact store directly and ask the remaining quantity before visit.   

Online: We will inform ran out novelty on SNS. Before order, customer can check the information on Uniqlo Thailand Facebook and website UNIQLO TH. **Please check and update the information before placing order**    

 

7. How Do I know if I received Figures from order online?    

Customer will receive email confirmation from noreply@uniqlo.co.th within 22 April 2024 
 

8. How Do I know the Figures stock quantity from Stores and Online?    

Customer can check the Stores and Online Figures Quantity from https://www.uniqlo.com/th/th/spl/ut/pop-mart

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** If customer would like to ask more inquires, please contact us 1800 01 3640 (Free) or customerservice@uniqlo.co.th **


 

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