Q. What are the top frequently asked questions (FAQs) from foreign customers

Here is 9 FAQs about how to buy at UNIQLO

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1. I want to buy extra-size products

2. How many days will I receive my purchase order?

3. How can I track my order?

4. How do I buy UNIQLO online?

5. How do I change and/or return when buying online?

6. Is there a discount for foreign tourists when buying online?

7. How to make a payment when buying online?

8. Can I order online and deliver to my hotel?

9. Can I order online and deliver to my home country?

Q: I want to buy extra-size products

[Answer]

You can find and buy a wide range of sizes, including large sizes (XXL and 3XL), small sizes (XS) and longer/shorter lengths in UNIQLO online store. Please visit the Extra Size item page to explore the product.

Notes: For XS and XXL size of some items will be available in some stores. Please check the inventory via website or UNIQLO application or ask the staff at the store.

Q: How many days will I receive my purchase order?

[Answer]

Home Delivery

- Bangkok and Greater Bangkok*: 1 - 3 days**

- Other provinces: 1 - 4 days**

*Greater Bangkok including Nonthaburi, Pathum Thani and Samut Prakan

**After the date of order placement

Pick up at Store (Click and Collect)

1. Click & Collect: 2-5 business days
2. Same Day Click & Collect:

- You will receive Within the day when ordering before 11AM
- Next day when ordering after 11AM
- (Find the participating stores offering Same Day Click & Collect here.)