Q: What is 3D Secure 2.0? (3DS2) 

A: 3DS2 is an authentication solution designed to protect you when you shop online using credit or debit cards. The purpose of 3DS2 is specifically to prevent a shopper's credit or debit card from being used without their authorization. 
 

Q: How to purchase the items with Credit/Debit card(s) on UNIQLO online store? 

A: To have a secured transaction, you are advised to register “Online Purchase” and enable 3D Secure for your card(s) before doing the transaction 

Q: What should I do if I cannot insert my Credit/Debit card(s) information at the checkout? 

A: If you have not registered for online purchase with your Credit/Debit card(s), please register and re-try to complete the transaction 

If you have registered for online purchase but still cannot complete the transaction, please contact your bank for further information. 
 

Link to enable 3D Secure as below 


Krungthai Bank

Bangkok Bank

Bank of Ayudhya

Kasikornbank

TMBThanachart Bank 

Siam Commercial Bank

Government Savings Bank
 

For other banks, please contact your bank for further information. 

If you have registered for online purchase but still cannot complete the transaction, please contact your bank for further information. 

Q: Why do I need to register before getting a One-Time Password (OTP) to purchase the items from UNIQLO online store? 

A: To have a secured online transaction with credit/debit card(s). In case of not getting OTP, please contact your bank for further information. 

Q: Why can I purchase items from certain online stores without requiring to insert a One-Time Password (OTP)? 

A: Certain online stores do not require the customer to insert OTP. However, to have a secured transaction with UNIQLO, you need to register “Online Purchase” and enable 3D Secure for your credit/debit card(s) with the bank. 

For more further information, please contact UNIQLO contact center https://faq-th.uniqlo.com/contactus/