A: If you experienced an issue caused by being unable to request an E-Tax Invoice due to getting the error message or not receiving a verification email. Please re-try after 3 - 4 hours or the next day, or use another email for the verification. If you still experience the same issue, please fill in this form Click here
A: Customers can register to request “Electronic Tax Invoice (E-Tax Invoice)” can be obtained when purchasing products both at branch stores and Uniqlo online stores Customers can request electronic tax invoices here >>> https://e-tax-new.uniqlothailand.com
A: Customers can register to request “Electronic Tax Invoice” in the same year (Within Dec 31, 2024) that you have purchased but we would like to recommend to register suddenly or 15 days after purchased or received the item due to the order no. (online purchased) and ABB (In the bottom of receipt (store purchased) due to if you didn't keep the receipt we're unable to searching the information backward in the system for you.
Customers can request electronic tax invoices here >>> https://e-tax-new.uniqlothailand.com
A: You can verify email by inputting your email address (which is the same one that you would like to get the E-tax invoice from us) then check the email from your inbox or spam and click Verify. Please do not reply in verify email.
A: You can input information when registering in English in order to register E-Tax in English. If customer would like to revise document, kindly proceed via this link https://e-tax-new.uniqlothailand.com
A: You can register E-Tax invoice for the purchased orders during January 1 - February 15, 2024 for getting Tax benefit in the cycle year 2025 as usual.
A: Store Purchased you can request for revised E-receipt via this link https://e-tax-new.uniqlothailand.com, please fill in your tax no. or your identification no. with the total amount of your purchased and select "edit E-tax" and we will proceed to send the new file of E-Tax invoice within 7 - 15 Days **
**In case purchased at store and stored issued E-tax by for customer by verified with store email, it might caused the issue that you unable revised E-receipt via this link https://e-tax-new.uniqlothailand.com. Please request for revised E-receipt by fill in in this form instead Click here
Online Purchased you can request for revised E-receipt by fill in in this form Click here
A: If you would like to exchange or return items, please feel free to proceed. For E-Tax Invoice if the total amount is same as the previous version, there’s no need to revise but if it’s changed, please proceed to revised via this link https://e-tax-new.uniqlothailand.com
A: If the customer has not received the tax invoice via email within the specified period. Please fill out the information in this form Click
A: Don’t worry 😊 You can register and verify email again by go to the 1st page of register E-Tax Invoice and input the email address. Then click submit for resend the new email to you. Please verify email from the Latest Email ONLY.
A: If you cannot register E-tax Invoice due to not receive verify email, it might cause from the email had been installed in spam mail or Junk email. Please check in that email box once again. If you still didn’t see the email. It might cause from the restriction of your email server to receive our email from UNIQLO.
In case you use @yahoo email for verify. Please kindly check in SPAM and then go to Verify received emails and select "Not spam / Mark not spam" to move the inbox as normal.
A: If you lost your E-Tax Invoice or Delete the email sent from us by mistake, please send request to UNIQLO to resend the document via this form Click
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