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Q. Extend the return exchange period due to Covid-19 situation

The safety of our customers and staff is the higher priority of UNIQLO

According to Covid-19 circumstance, UNIQLO understood and realized about the safety of our customers. Therefore, we extend the return exchange period for all customers and customer who purchased from location store from 01 JUN 2021-31 JUL 2021, we extend return and exchange period to 30 SEP 2021 as the detail below;


Purchase Period

Able to Exchange-Return until

01-30 June 2021

31 September 2021

01-31 July 202130 September 2021
01-31 August 202131 October 2021

Purchase from store

Exchange: Kindly contact counter cashier to request exchange at any store near you (depend on stock available).
Return: You can return at the purchased store where you paid for the items only.

Purchase from online store

Exchange: You can exchange at any store near you (depend on stock available).
Return: Please send the return item by post to return department following the address in the back side of invoice.

In case we have further update, we will announce to you. More Return-Exchange Information

UNIQLO would like to share our care to all of our customers and staff 

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