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Q. Contact UNIQLO customer service while Hot Line temporary suspend.

Regarding Governance announcement about Covid-19, UNIQLO Customer Care will temporarily close hotline 1800-013-640 from 10 JULY 2021 onward or until the situation will resume to be normal. However, you can contact us in several channel as following;

1. Chatbot and Webform:  https://faq-th.uniqlo.com/contactus/
    You can reach our operators during the operation hour from 09:00-18:00   
    everyday. Chatbot, you can reach our chatbot 24/7.

2. Facebook Messenger: https://www.facebook.com/uniqlo.th/
    Facebook Messenger, you can reach our operators during the operation hour   
    from 09:00-18:00 everyday

3. Email : customerservice@uniqlo.co.th
    You can contact us 24/7. Our friendly agent will respond to your inquiries within      24 hours

* Order from 11 JULY 2021 will be delivered with 2-5 days. Sorry for any inconvenient. 

FAQ relate to store closure and Covid-19 Situation

  • Check Temporary store closure and suspension of the Click and Collect service Click Here

  • About Extend Return Exchange Period Click Here

  • Update coupon terms and conditions Click Here


UNIQLO would like to share our care to all customers during the period

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