Help UNIQLO Help

  1. Help
  2. /
  3. Membership / Coupon
  4. /
  5. UNIQLO App
  6. /

Q. I can not install or update UNIQLO App

We're sorry to hear you're having trouble updating or installing the App. This may be resolved by simply restarting your device, or deleting and re-downloading the app. If you're still having trouble please contact our friendly Customer Care team via our Contact Us page, and they may be able to assist further.

UNIQLO current app's version which supports the following OS (Operating System)
iOS    Android
Version 12 or aboveVersion 6 or above

From 10th June 2021, UNIQLO will update the app version which supports the following OS (operation system):
iOS         Android
Version 13 or aboveVersion 6 or above

iOS version below 13 is unable to be upgrade to new version. However iOS 12 has been able to use the app in previous version as usual.

Was this information helpful?

If our FAQ's did not answer your question or you have any feedback.
Please contact our friendly customer care team via email or phone.
To allow us to improve our services we would appreciate your feedback regarding this information/article.
(Please note:
Make no response)