Delivery｜Estimated Delivery Date
We will be updating the UNIQLO Thailand website and mobile application.
As a result, the Click & Collect and Same Day Click & Collect services will be temporarily unavailable from 15 to 23 September 2026.
In addition, Standard Delivery will be temporarily unavailable on 21 September 2026.
Please rest assured that all orders placed before 21 September 2026 will be processed and delivered as usual without any disruption or impact. *For more information, please click here.
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Table of contents
＊Estimated delivery time
＊How to check the estimated delivery date
If you need assistance with your shipment, please click here >> Need help with Delivery
Standard Delivery (Home Delivery)
- Bangkok, Nonthaburi, Pathum Thani and Samut Prakan 1 - 3 days
- Other provinces 1 - 4 days
For example, if you place an order on 18 December:
For deliveries to Bangkok, Nonthaburi, Pathum Thani, and Samut Prakan,
the estimated delivery date is 19–21 December.
For deliveries to other provinces,
the estimated delivery date is 19–22 December.
Click & Collect
- Normal Click & Collect : 2-5 Business days.
- Same day Click & Collect [Available only some stores]: *Check the branches that offer Same Day Click & Collect here >> Click
will be delivered on the same day after 06.00 PM of the order date.
▪ Product ordered after 11.01 AM of the day (Thai Local Time)
will be delivered the day after the order date after 06.00 PM.
Note: The following cases are not eligible for Same Day Click & Collect delivery:
1) Online trouser alteration, as the processing time requires 1–2 business days
2) Gift wrapping orders
3) Orders containing items that are in transit to the warehouse (Pre-order / Stock in Transit)
Standard Delivery (Ship to Address)
Once your order has been shipped, you will receive a shipping confirmation email along with a tracking number.
You can check the estimated delivery date from the [Shipping confirmation email] or the [Order History] in the application.
📜 Click here to view an example of the shipping confirmation email
Checking via Order History
Go to the application >> “Order History”
📜 Click here to view an example of the Order History screen in the application
Click & Collect (Store Pickup)
Once your order has been shipped from the warehouse, you will receive a shipping confirmation email.
📜 Click here to view an example of the shipping confirmation email
Checking via Order History
Go to the application >> “Order History”
📜 Click here to view an example of the Order History screen in the application
When your order is ready for pickup, you can check the status from the Ready for Pickup email or the Order History in the application.
Checking via Ready for Pickup Email
📜 Click here to view an example of the Ready for Pickup email
Checking via Order History
Go to the application >> “Order History”
📜 Click here to view an example of the Order History screen in the application
*If you do not receive the Ready for Pickup email, you may present your Order History or your membership barcode in the application when picking up your order.
Notes
*In some cases, your order may arrive on the last day of the estimated delivery window.
*The Customer Service Center is unable to confirm the exact delivery date, but we will ensure your order reaches you as quickly as possible.
Contact UNIQLO Thailand
CHAT SUPPORT
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Related services
App Benefits
The UNIQLO APP, Enjoy Online Shopping Experiences
Bulk Purchase
We are welcome to make bulk purchase order for company's uniform or a gift for celabrate on festival
Online Alteration Service
We offer alteration to assist you both of item which purchased from store or online store. Please bring the items with the original receipt or the original tax invoice, contact any branch near home for getting the assistance