How can we help?

HOW DO I CREATE AN ACCOUNT?

It’s easy to sign up with us. Go to the Registration Page, and fill up all the required fields. Required fields are indicated by an asterisk(*). Finalise your details and enjoy your UNIQLO experience!

HOW DO I SHOP ONLINE?

You can shop and checkout as a guest, or create an account and register as a member. Creating an account with us ensures that we can make your shopping experience as easy as possible. We can store multiple delivery addresses for you, and you can choose to receive our weekly email newsletters.

Simply select an item from anywhere on the site, choose a color and size -- then add the items you want to your shopping cart. When you have finished shopping, go to your Shopping Bag on the top right side of the page to review your order.

All prices shown are correct at the time we enter them into the system. The total cost of the order shown at the checkout page is the price of the products ordered plus tax, and shipping.

At checkout, you can review and change your order details on the Order Summary page, and you can check as a guest or sign-in as a member.

When you’re ready to complete your order, click the “Place Order Now” button and we will process your payment immediately. Make sure you review this page carefully, as you won’t be able to change the order once payment has been processed. You’ll also be sent a confirmation email shortly after placing your order. Enjoy your UNIQLO experience!

HOW DO I SUBSCRIBE TO THE UNIQLO NEWSLETTER?

Our email newsletter sign up can be found in the header of any page on the Site. Click on E-Newsletter to open it and then enter your email address in the form field. Our newsletter will keep you up-to-date with the latest arrivals, exclusive promotions, and limited offers.

I FORGOT MY PASSWORD – WHAT SHOULD I DO?

Go to LOGIN page and click the ‘Forgotten Password’ link. Enter the email address associated with your account, then click "CONTINUE". We will send you an email with a link where you can create your new password. Please ensure your email address is entered exactly as when you first registered it (as our system is very case sensitive). For your protection, the link expires three hours after the email was sent.

I NEED TO CHANGE MY ADDRESS OR OTHER DETAILS. WHAT SHOULD I DO?

Please log in to your account to change your personal details. Unfortunately, we cannot change the registered email address.

HOW DO I UNSUBSCRIBE FROM THE UNIQLO NEWSLETTER?

We're sorry to see you go, but if you must, please go to E-Newsletter page or use the link at the bottom of any promotional email from us to unsubscribe.

HOW CAN I CHANGE MY PROFILE INFORMATION?

Please login to your Uniqlo account. In “My details” menu, Select “Go to my details”. Enter your current password in the top password field described as “Old Password” for verification. Then update the necessary information and click the “Continue” button.

HOW CAN I CHECK MY ORDER HISTORY?

Your account maintains an order history for your review. To review the history, please login to your Uniqlo account. In “My orders” menu, Select “View my orders”. Then you will see all previously placed orders.