Q. How do I know if my order was received?
When you place an order you will receive an email from us. The order acknowledgement will contain your order number and order details. Please note that this is only to acknowledge that your order has been received and is not a confirmation that your purchase has been made. When your goods have been sent to you, your card will be charged and we will send you a delivery confirmation email, including delivery details and tracking information. Alternately, you can log into your UNIQLO account and check your Order History in the My Account section. |
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Related information:
- How do I know if my order was received?
- If I do not receive order confirmation email after completed my order.
- How can I know that I will receive novelty? (In the case of order successful)
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Contact UNIQLO Thailand
CHAT SUPPORT
* "CHAT SUPPORT" only available in THAI language
Email
Our Customer Care team will get back to you within the next 24 hours submitted Webform.
Phone
Customer Care Operating hours:
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Phone
1800 013 640
Customer Care Operating hours:
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Related services
App Benefits
The UNIQLO APP, Enjoy Online Shopping Experiences
Bulk Purchase
We are welcome to make bulk purchase order for company's uniform or a gift for celabrate on festival
Online Alteration Service
We offer alteration to assist you both of item which purchased from store or online store. Please bring the items with the original receipt or the original tax invoice, contact any branch near home for getting the assistance
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