Email Notifications from UNIQLO

For inquiries related to UNIQLO membership registration and online store orders, emails will be sent from the following addresses.
Please ensure that your email settings allow you to receive emails from these domains.

• noreply-enews@mail.th.uniqlo.com
• order@mail.uniqlo.co.th
• noreply@fastretailing.com
• enews@thailand.uniqlo.com

UNIQLO will contact customers from the following email addresses depending on the purpose of use.

Regarding Membership

Notifications for membership registration, changes to member information, membership cancellation, and password reset.
Email address: noreply-enews@mail.th.uniqlo.com

Regarding Orders

Notifications for order confirmation and shipping or delivery status.
Email address: order@mail.uniqlo.co.th

Regarding Mail Magazine (Email Newsletters)

Subscription, changes, or cancellation of email newsletters.
enews@thailand.uniqlo.com

UNIQLO promotional newsletters.
enews@thailand.uniqlo.com

Other Notifications

Back-in-stock notification emails.
enews@thailand.uniqlo.com

Emails from the Customer Service / Customer Center.
customerservice@uniqlo.co.th

If you do not receive an email, please check the possible reasons below.

• Spam / Junk Mail Settings

  Even if you have not personally set up spam blocking, your email provider may have default spam filters enabled. Emails containing URLs may be identified as spam.

  • Please check your Spam or Trash folders.
  • Please check your email filter or spam settings.

• Spoofed / Fake Email Rejection Settings

  A spoofed email is an email with a falsified sender address. If the system detects a suspicious email, it may be automatically rejected.

  Please disable the “Reject spoofed emails” function and try receiving the email again.

• Check Whether Your Registered Email Address Is Correct

  Please confirm that the email address registered on the Member Information page is correct.

  • Consecutive dots, such as ...
  • A dot immediately before the @ symbol, such as .@
  • Characters other than . ! # $ % & ’ * + – / = ? ^ _ { | } ~

• Check Email Receiving Status

  • There may be delays due to server issues. Please refresh your inbox.
  • Check whether the email has been sorted into the spam folder.
  • Check whether your mailbox storage is full.