Online | Alteration
We provide alteration services for items purchased online.
*Only products displaying [Alteration (Inseam length)] on the product page are eligible.
We also have an alteration service at our physical stores. More details here >> [Stores | Alteration]
Table of contents
＊Types of Alteration and Fees
＊Estimated Delivery Time
＊How to Check Eligible Products and Specify Alteration
＊How to Measure Length
＊Exchange and Return Policy for Alteration Items
＊FAQs
You can enjoy our pants alteration service free of charge.
There are three types of pant‑leg alterations.
A standard method that uses single stitching on both the interior and exterior.
Depending on the length hemmed, traces of removed stitching may remain.
In addition, distressed items will lose the distress on the part that is hemmed.
2. Blind stitch:
Nearly invisible stitching for a neat look.
3. Cut-Off stitch (No Stitching) : Available only Online Store.
An alteration created by cutting the pants to the selected inseam without folding.
This provides unique fraying that may continue to fray after washing and wearing.
Please trim the frayed threads to your liking.
Cut-off finish is available only for certain jeans styles.
How to Check Eligible Products
Products displaying [Alteration (Inseam length)] on the product page are eligible for this service.
📜 Click here to view the sample image.
How to Specify Alteration
1. Tap [Alteration (Inseam length)] and select the desired alteration type.
2. Tap [Please select] and choose the preferred length. Available length options may vary depending on the product.
📜 Click here to view the sample image.
The length is measured from the inseam to the hem of the pants.
Please refer to the video below for the measuring method.
Measuring inseam for Jeans
📜 Click here to view the sample of jeans‑measurement video.
Click the image to see how to measure the item.
Measuring inseam for Chino Pants
📜 Click here to view the sample of Chino‑measurement video.
Click the image to see how to measure the item.
Measuring inseam for Formal Pants
📜 Click here to view the sample of Formal pants‑measurement video.
Click the image to see how to measure the item.Items that have been hemmed cannot be exchanged or returned.
If the product is defective, please check details here >> [Click Here]
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Q. Which products can be altered?
A. Alteration is available only for adult pants.
Eligibility depends on material and design.
If the product is eligible for alteration, a button labeled [Alteration (Inseam length)] will appear on the product page.
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Q. Can non-pants items be altered?
A. No, alterations are only available for some pants.
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Q. Can I request re-alteration?
A. Yes, eligible items can be re-altered free of charge any time after purchasing at our physical stores.
Note: Desired length may expose stitching or may not be possible in some cases. Please consult the staff.
An alteration service at our physical stores. More details here >> [Stores | Alteration Service] -
Q. Can you add extra holes to belts?
A. Yes, this service is available in-store.
However, it depends on the belt’s design and material.
Please consult staff, find store contact numbers here >> Store Contact -
Q. If I order pants online and want to have them altered, can I bring them to a store for alteration service?
A. Yes, you can bring your pants to any of our store locations for alteration. Please feel free to visit the branch that is most convenient for you.
An alteration service at our physical stores. More details here >> [Stores | Alteration Service] -
Q. After completing my order, can I change the length or type of alteration?
A. You may cancel your order within 30 minutes after placing it.
Please cancel the order and place a new one.
For instructions on how to cancel an order, [click here].※ If more than 30 minutes have passed since the order was placed, cancellation will not be possible.
※ Altered items cannot be exchanged or returned.
Contact UNIQLO Thailand
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Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
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Online Alteration Service
We offer alteration to assist you both of item which purchased from store or online store. Please bring the items with the original receipt or the original tax invoice, contact any branch near home for getting the assistance