1. UNIQLO Thailand Customer Service
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  3. Announcement! Delayed delivery due to warehouse stock take

Announcement! Delayed delivery due to warehouse stock take

UNIQLO (Thailand) Warehouse Annual Stocktake Notice (August 2–4, 2026)

The UNIQLO (Thailand) warehouse will conduct its annual stocktake from August 2–4, 2026. As a result, order processing and delivery may take longer than usual. Please check the delivery schedule below.

Home Delivery and Click & Collect (Upcountry Areas)
Orders placed between August 2–4, 2026 will require an additional 4–5 days for delivery.

 
Order DateShip from Warehouse Date
2 August 2026 (Before 01.00 PM)3  August 2026 onwards 
2 August 2026 (After 01.00 PM)6  August 2026 onwards 
3-4 August 20266  August 2026 onwards 


Same Day Click & Collect (Bangkok Area)
Same Day Click & Collect service (pick up in-store on the same day) will remain available for orders placed and paid before 11:00 AM on August 2, 2026.

Remark: There will be no Same Day Click & Collect service on August 3–4, 2026.
Delivery service will resume from August 5, 2026 onwards.

 
Order DateShip from Warehouse Date
2 August 2026 (Before 11.00 AM)2  August 2026 After 06.00PM 
2 August 2026 (After 11.00 AM)5  August 2026 After 07.00PM 
3-4 August 20265  August 2026 After 07.00PM 
 * You can check your pickup status through the pickup confirmation email and the order status in the UNIQLO app.


Important Notes
Orders containing the following items may not be delivered within the timelines stated above:

1. Stock in Transit items (items awaiting import before being available for sale).
2. Items requiring alteration services (e.g. pants hemming).
3. The delivery timelines above do not apply to bulk orders. Please contact the UNIQLO Customer Center for further assistance regarding delivery lead times.

If you wish to cancel your order, please refer to the Order Cancellation FAQ for more information.

Returns Processing
If your returned item arrives at the warehouse during the warehouse closure period, processing will resume on August 5, 2026. Please allow approximately 3–5 business days for inspection and processing. You will receive email notifications regarding the return assessment result and refund status.

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