Conditions for Free Repair Service 

• The free repair service is available on October 18, 2025, only at the CentralWorld store. 
• Only Uniqlo clothing items are eligible for this service.  Limit 1 piece per 1 customer.
• The estimated waiting period for repaired items is approximately 7–14 days, depending on the volume of orders at the time. 

• Free repair services are limited to the following items and types of damage: 
  *The staff reserves the right to refuse service for any items or damage not listed below.   

1. Holes not exceeding 1 cm. for T-shirts and knitwear. 
2. Holes not exceeding 25 sq. cm for jeans and pants. 
3. Rips not exceeding 2 cm for T-shirts and knitwear. 
4. Rips on pants that can be sewn by machine. 
5. Button replacement (customers must provide their own buttons). 

📜 Click here to view sample product images.

 

To facilitate your service experience: 

Customers may submit their items for pre-assessment by following these steps: 
Contact us via the "Contact Us by Email" section. (Click here) 

Please prepare the following information for our staff:    

1. Details or photos of the item(s) requiring service (Uniqlo products only). 
2. Approximate measurements (in centimeters) of the area to be repaired.
3. Your name and email address for follow-up.
    We will respond within 1–2 business days after receiving your information. 

Conditions for 20% Discount on Used Uniqlo Clothing

 •  The 20% discount is available from October 19–31, 2025, at the CentralWorld store only.   
 •  The discount applies to all services at RE.UNIQLO STUDIO, including repair, embroidery, and sashiko stitching. 
 •  Items purchased on the same day are not eligible for the discount; only pre-owned items brought in by the customer qualify.  This initiative aims to extend the life of your clothing and encourage long-term enjoyment of your favorite pieces. 
 •  The waiting period for service may be longer than usual, depending on order volume. 
 If you are unable to wait, pre-embroidered products are available for purchase at the regular price. 
 •  There is no limit to the number of items each customer may bring for service.