About Pre-order

Q. About Pre-order

Pre-order : Allows customers to purchase products before they arrive at our warehouse.

The following items are open for pre-order

1) Fleece Oversized Cardigan - Needles| Striped COL 09 Black
>> Click here to view the product on the website

2) Fleece Oversized Cardigan- Needles COL 08 DARK GRAY, 31BEIGE, and 78 PURPLE
>> Click here to view the product on the website

3) Fleece Wide Pants - Needles COL 08 DARK GRAY, 31BEIGE, and 09 BLACK
>> Click here to view the product on the website

Pre-order Period: 24 November - 4 December 2025
Estimate item arrival: Mid January 2026

** Pre-orders are subject to limited availability. UNIQLO reserves the right to close pre-orders once the quantity is fulfilled. UNIQLO will announce via UNIQLO website and application when the reserved product is fully booked.

How can I check when the item will arrive? (Waiting time) Before & after placing an order.
You can check the estimated arrival time of the item in:

1. Product Page Above the “Add to cart” button, we will have a remark about the estimated arrival period of the items.
* Please note that you need to wait until this period to get the item and the delay might occur from this mentioned time.

📜 Click here to view a sample notification image on the product page.

2. Cart Page The pre-order remark with estimated available month will be mentioned with the product information on the cart page.
* You can check the remark before proceeding to checkout.

📜 Click here to view a sample notification image on the cart page.

3. Checkout Page You can check pre-order remark and the estimated date after selecting the delivery option.
* Before you place an order, you need to accept the Terms & Conditions by clicking the tick box.

📜 Click here to view a sample notification image on the Checkout Page.

4. Order Confirmation & Order History
In order confirmation page, we will also show the estimated arrival of the order.
Also, you can come back to check the order in the order history page and order details.
*Please note that you can cancel an order within 30 minutes of placing it.

📜 Click here to view a sample notification image on the Order Confirmation & Order History.

The policy for exchanging or returning pre-ordered products.

Exchanges: You may exchange pre-ordered products at any of our retail stores.
Returns: Pre-orders can be return within 30 days after the "Shipping Date" in the Return form.
User-added image

The restriction for the Pre-order is below:

• Pre-order items CANNOT be ordered with regular items.
• Pre-order items CANNOT be ordered with Gift wrapping.
• Pre-order only available for Credit/Debit Card payment. (Pre-orders are charged immediately at checkout)
• Orders can only be canceled within 30 minutes of purchase.
*If 30 minutes have passed, please contact Customer Service team to support.

Was this information helpful?

YES

If our FAQs did not answer your question and you need further assistance,
please contact our customer support team via chat, email or phone.

Please let us know why this article is not helpful.

The information is hard to understand.

This isn’t the information I was looking for.

The information displayed does not match the topic or category.

I do not agree with policy on this subject.

Others

Please let us know which part of this page is hard to understand.Please let us know what information you are looking for.Please let us know which parts of the article are not matching.Please let us know how we can improve our policy/ service to meet your needs.Please share your reason and how we can improve it.

Note: Please do not fill in any personal information.

Your feedback will be shared with our team for review and will be used to help us improve our products and services. We are unable to reply directly to any feedback given here.