Q. I would like to amend my shipping address.
Once an order has been confirmed in the system, no changes can be made to any details of the order.
To protect your personal information, if you need to modify any details in your order.
Table of Contents
*If within 30 minutes of completing your order
*If 30 minutes have passed since completing your order
*When the Shipping Address Cannot Be Modified
*If within 30 minutes of completing your order
*If 30 minutes have passed since completing your order
*When the Shipping Address Cannot Be Modified
If within 30 minutes of completing your order
Please cancel the current order and place a new one with the correct information.
You can update your shipping address under “Profile” > “Address Book”
To review the steps for canceling an order, click here.
If 30 minutes have passed since completing your order
Please provide the details you wish to update along with your order number to the email address: customerservice@uniqlo.com
* Please provide the shipping address/phone number you wish to update along with your order number to the email address: customerservice@uniqlo.com
When the Shipping Address Cannot Be Modified
- Store for pickup cannot be changed.
- It is not possible to switch from store pickup to home delivery, or from home delivery to store pickup.
- Please note that changes to the address or phone number in your membership account will not affect orders that have already been placed.
CHAT SUPPORT