1. UNIQLO
  2. UNIQLO Thailand Customer Service
  3. Delivery

Q. Uniqlo Warehouse Closure During New Year Holidays Results in Longer Delivery and Return Processing Times

The Uniqlo Thailand warehouse will be closed during the New Year holidays, which may result in longer processing times for deliveries and product returns.

Please refer to the schedule below for delivery dates and the dates when products can be received.

 

For product returns, if you find that your item has been returned to the warehouse during the closure period, please wait until operations resume on January 3, 2026. The processing will take 3–5 business days, after which you will receive an email notification regarding the return approval and another email confirming the refund.

Same Day Click & Collect Delivery: 


User-added image

Standard Home Delivery and Click & Collect:

User-added image

*You can check if your item has arrived via the pickup confirmation email and the order status in the application.
For instructions on how to track your delivery status, please see this link >> Click here



** Note: The following conditions may cause delays, and items cannot be delivered within the standard timeframe:

1. Products pending import for sale (Stock in Transit).
    A notification will appear when you select the color and size of such items.

 

Was this information helpful?
If our FAQs did not answer your question and you need further assistance,
please contact our customer support team via chat, email or phone.
Please let us know why this article is not helpful.
Please let us know which part of this page is hard to understand.Please let us know what information you are looking for.Please let us know which parts of the article are not matching.Please let us know how we can improve our policy/ service to meet your needs.Please share your reason and how we can improve it.

Note: Please do not fill in any personal information.

Your feedback will be shared with our team for review and will be used to help us improve our products and services. We are unable to reply directly to any feedback given here.

Please enter your comments below: