1. UNIQLO
  2. UNIQLO Thailand Customer Service
  3. Corporate Information

Q. Official UNIQLO Thailand E-mails and Social Media Accounts

Please beware of impersonation of UNIQLO through websites, social media platforms, as well as SMS and MMS.

Please be guided of the official UNIQLO mailing and social media accounts

• Website: www.uniqlo.com/th 
• Facebook: Uniqlo Thailand 
• Twitter: @UniqloThailand (UNIQLO Thailand) 
• Line: @uniqlothailand (UNIQLO THAILAND) 
• Instagram: Uniqlothailand (UNIQLO Thailand) 
• Tiktok: Uniqlothailand (UNIQLO THAILAND OFFICIAL)

UNIQLO does not use public emails.  You may refer to the list below for the official 

• Order notification emails: order@mail.uniqlo.co.th 
• E-Newsletter emails: enews@thailand.uniqlo.com 
• Customer Support Email Address: customerservice@uniqlo.co.th 
• Customer Notification emails such as (but not limited to) Card problem report updates, Returned Item • Confirmation, etc.:noreply-enews@mail.th.uniqlo.com
• Bulk Order Email Address: noreply@fastretailing.com


Important Notice:
• Please beware of fake accounts and emails impersonating UNIQLO Thailand or its affiliated companies. 
• UNIQLO will not use accounts without a verification badge or emails ending with Gmail (or other public domains) to announce any events or news. 
• UNIQLO will not contact you through any channels other than those listed above, and will not contact you via SMS, MMS, or other websites. 
• If you receive an email from an account not included in the list above, do not click on any links, do not open attachments, and do not reply. 
• Please delete the message and block the fake account to prevent any damage. 

BIMI [Brand Indicators for Message Identification] 

UNIQLO has implemented strict security measures to prevent email impersonation. To help customers recognize authentic emails, UNIQLO now uses BIMI (Brand Indicators for Message Identification). 

This allows the official UNIQLO logo to appear next to emails in supported inboxes

1. Gmail: The UNIQLO logo will be displayed when emails are opened in a desktop browser. On mobile (iOS/Android), the logo will be displayed in the email list view, as well as when an email is opened. Additionally, a "Blue Verified Checkmark" appears on both desktop and mobile versions of Gmail.

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2. Apple Mail (iCloud.com): The UNIQLO logo will be displayed in the Apple Mail client (iOS, macOS, iPadOS) and on iCloud.com. (Apple Mail supports BIMI on iOS 16, iPadOS 16, macOS Ventura 13 and later, and iCloud.com).

3. Yahoo! Mail -  The UNIQLO logo will be displayed in the message list and read view experiences in the mobile mail applications for Yahoo! Mail and AOL users (iOS/Android).

Important Notice:
• Not all email providers currently support BIMI (the complete list of email providers supporting BIMI can be found on the “bimigroup” website).  
• The UNIQLO logo won’t be displayed in some popular email desktop software (Microsoft Outlook, Mozilla Thunderbird, etc.). UNIQLO emails originate from different domains and subdomains so the logo might not always be visible, even if the email is authentic and from UNIQLO or FAST RETAILING. Be aware that the range of domains and subdomains displaying the UNIQLO logo is gradually expanding. 
• If an email claiming to be from UNIQLO seems suspicious, please delete it without opening. If opened, do not reply, click any links, or download attachments. In case of doubt about the authenticity of an UNIQLO email, please contact the customer service support.  

Our Official accounts

Official accounts have the following verification badge next to the account name.
Badges will not appear on fake accounts.

1. Official Facebook Page
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2. Official Instagram Page
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3. Official X (Twitter) Page
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4. Official Tiktok Page
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If you wish to verify or report a fake account, you can contact UNIQLO Thailand through any of the official channels listed above.

 

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