Customer Satisfaction Survey on Store Service Experience

Thank you for shopping with UNIQLO

We would like to hear about your experience at our stores.
Your feedback plays an important role in helping us improve our service and enhance the overall shopping experience for our customers.

You are welcome to share your feedback through the UNIQLO Store Service Survey
*The survey takes approximately 1 minute to complete.

Frequently Asked Questions

1. What information do I need before completing the survey?

A: Please prepare the following information:

Date of your store visit
Approximate time of your visit
Store location visited

2. Will I receive a response after submitting the survey?

A: This survey is intended for collecting customer feedback to help improve our services. Individual responses will not receive a direct reply.
If you require assistance or would like a follow-up from our team,
please contact the UNIQLO Customer Center.

3. Can I include personal information in the comment section?

A: For your privacy and security, please do not include any personal information such as your name, email address, phone number, order number, or any other personally identifiable information in your comments.

4. How will my feedback be used?

A: Your feedback will be used solely for the purpose of analyzing and improving UNIQLO's services and customer shopping experience.

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Your feedback will be shared with our team for review and will be used to help us improve our products and services. We are unable to reply directly to any feedback given here.

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