About shipping policy
We will be updating the UNIQLO Thailand website and mobile application.
As a result, the Click & Collect and Same Day Click & Collect services will be temporarily unavailable from 15 to 23 September 2026.
In addition, Standard Delivery will be temporarily unavailable on 21 September 2026.
Please rest assured that all orders placed before 21 September 2026 will be processed and delivered as usual without any disruption or impact. *For more information, please click here.
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UNIQLO currently offers two delivery methods:
Standard Delivery (shipping to your address) and Click & Collect (pickup at the store).
Standard Delivery (Shipping to Address)
UNIQLO currently provides home delivery services in partnership with 3 logistics companies: DHL Express, LEX [Lasada Express] and J&T.
At this time, selecting a preferred delivery company is not available. We apologize for the inconvenience.
Click and Collect
Your order will be delivered to the store through our designated logistics provider.
There are two service options available:
1. Same Day Click & Collect – Pick up your order at the selected store on the same day.
This service is available only some stores. Check the list of the stores >> Click here
2. Standard Click & Collect – Pick up your order at any UNIQLO store.
This service is available at all store locations.
You can check the delivery tracking instructions here >> Track the order
* For example, if you place an order on 18 December:
For deliveries to Bangkok, Nonthaburi, Pathum Thani, and Samut Prakan,
the estimated delivery date is 19–21 December.
For deliveries to other provinces,
the estimated delivery date is 19–22 December.
** Amount before coupon discount
For example, if the amount before applying the coupon discount is 990 THB, and a 100‑THB coupon is applied, the net payable amount will be 890 THB. You will still be eligible for no packaging fee 100THB, as the calculation is based on the pre‑discount amount."
Notes:
- Some items may require additional delivery time due to alteration, gift wrapping, or stock availability.
- For pre-order items, the approximate delivery schedule can be found on the product page or in your order history.
- * UNIQLO (Thailand) does not delivery the order by ourselves. We assigned to third party company to delivery the order. We does not do any contract to customer for the shipping.
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