Help UNIQLO Help


Q. What is your return policy?

You can, within 30 days of the order being received, return any goods in saleable condition. Please read our Return policy for full details.Merchandise purchased on in their original condition (new, unused, unwashed, unaltered or defective) with tags attached may be returned within 30 days of receipt of your order. Please read our Return policy for full details. policy for full details.
All items purchased on can be sent back to us if they meet our Return Policy guidelines.
Refund will be made to your original mode of payment within 30 days of the returned items being received. To ensure timely processing, please fill in the online form at to acquire the return registration code, complete the return form (bottom part of the invoice included in your order), and return the form along with your return package. 
Unfortunately, for any in-store purchases, we are unable to provide refunds or exchanges via the above method. Any items bought in a store will need to be returned directly to any Thailand UNIQLO store location.

Was this information helpful?

If our FAQ's did not answer your question or you have any feedback.
Please contact our friendly customer care team via email or phone.
To allow us to improve our services we would appreciate your feedback regarding this information/article.
(Please note:
Make no response)