Q. Pay In Store Service
What is Pay In Store?
UNIQLO Pay in Store is a payment method that allows you to pay for your online order at UNIQLO store. From the time you have placed your order, you need to pay at your selected store within 2 hours.
Kindly note that the order will be coming from our online warehouse and not from the store. You can choose to either have your order delivered to a store or to any address, and it will still follow the standard delivery time frame ( 3 Business days).In the case you have selected "Pay in Store", you can return items at your payment stores. Please bring the good-condition items, the original receipt (A4), and Pay in store payment receipt (from store) to return at purchased store.
Payment deadline
Once placing your order online, the payment needs to be made in your selected UNIQLO store within 2 hours. If the payment cannot be done within the timeframe, the online order will be automatically cancelled.
How to make online order using Pay in Store
1. At the checkout page in [Payment Option], select [Pay In Store].
2. A pop-up note will appear, as a reminder to complete the payment within 2 hours and that the order will not come from in store. Click [YES].
3. Find your preferred store by searching by Suburb, state or postcode.
4. Choose your store by clicking [SELECT] and then [PAY IN THIS STORE].
5. Proceed to [PLACE ORDER] once confirmed.
6. Present the order barcode to the cashier within 2 hours and process your payment. You can make payment method between Credit Card, Debit Card, Cash, or QR Code.
How do I return or exchange my Pay In Store order?
As you have paid for the order in one of our stores, it can only be refunded at the original store of purchase. Unfortunately, we won’t be able to accept the order back for a postal return back to our online warehouse. In case that you paid by credit the refund will reflect to your credit card but if you paid by QR Code, you will get refund by cashIf you need to exchange your purchase, you can make the exchange at any UNIQLO Thailand stores, simply take your items in perfect original condition according to the Return & Exchange Policy with the payment receipt from the store, the original receipt from the parcel and the return form. Then, our store staff will process an exchange for you. Please click Return & Exchange Policy for further information.
Contact UNIQLO Thailand
CHAT SUPPORT
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
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