Q. Order To Me Service
What is Order to Me?
This in-store service lets you shop all items available in our online store and have them ordered to you, even if they are not available in store.
USE THIS SERVICE WHEN YOU’RE SHOPPING IN STORE IN THE FOLLOWING SITUATIONS:
a) When your item(s) is out of stock at stores, but available in Online Stock inventory.
b) When your item(s) is an extra sizes which only available online (XS, XXL, or 3XL)
c )When your item(s) is one of our special collections **only launched in some stores**
HOW TO USE THIS SERVICE
01 ASK SUPPORT FROM A STORE STAFF, WHO WILL BE HAPPY TO HELP
If you can’t find what you want in store, store staffs can support to look for it. Just speak to the nearest store staff.
02 SEARCH FOR THE PRODUCT YOU WANT
Our store staff will quickly search for the product you want
03 PAYMENT
When you find what you’re looking for online, you can pay for it via the "Pay In Store" or other online payment option (cash on delivery, credit/debit card payment.)
04 GET YOUR PRODUCT
If you select “Click & Collect” at your convenience UNIQLO store*, no packaging fee with no minimum spend. Just come and pick up your parcel in store at your available time. You can also enjoy free packaging fee to your home on online purchases worth 1,500 baht and above.
Contact UNIQLO Thailand
CHAT SUPPORT
* "CHAT SUPPORT" only available in THAI language
Email
Our Customer Care team will get back to you within the next 24 hours submitted Webform.
Phone
Customer Care Operating hours:
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Phone
1800 013 640
Customer Care Operating hours:
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Related services
App Benefits
The UNIQLO APP, Enjoy Online Shopping Experiences
Bulk Purchase
We are welcome to make bulk purchase order for company's uniform or a gift for celabrate on festival
Online Alteration Service
We offer alteration to assist you both of item which purchased from store or online store. Please bring the items with the original receipt or the original tax invoice, contact any branch near home for getting the assistance