Q. How do I receive my order if I am not home?
Basically before shipped your order, the deliveryman will call to you for making appointment. If you are not at home, please feel free to make new appointment to deliveryman to postpone to ship in the next day.
*The shipment which delivery fail 3 times will automatically be shipped back to warehouse without notice
**In case you already paid, UNIQLO will refund for that order.
*The shipment which delivery fail 3 times will automatically be shipped back to warehouse without notice
**In case you already paid, UNIQLO will refund for that order.
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Contact UNIQLO Thailand
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* "CHAT SUPPORT" only available in THAI language
Email
Our Customer Care team will get back to you within the next 24 hours submitted Webform.
Phone
Customer Care Operating hours:
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Phone
1800 013 640
Customer Care Operating hours:
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Related services
![UNIQLO APP](/resource/1736901280000/FRCS_FAQ_IMG/img/faqFooter1_th.jpg)
App Benefits
The UNIQLO APP, Enjoy Online Shopping Experiences
![UNIQLO APP](/resource/1736901280000/FRCS_FAQ_IMG/img/faqFooter2_th.jpg)
Bulk Purchase
We are welcome to make bulk purchase order for company's uniform or a gift for celabrate on festival
![UNIQLO APP](/resource/1736901280000/FRCS_FAQ_IMG/img/faqFooter2_tw.jpg)
Online Alteration Service
We offer alteration to assist you both of item which purchased from store or online store. Please bring the items with the original receipt or the original tax invoice, contact any branch near home for getting the assistance
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